Returns & Cancellations
If you don't love your shower curtain, you can return for a full refund. You are responsible for return shipping costs (typically $8-10 via USPS within the USA).
Returns can be shipped to:
Metro Shower Curtains
394 Lincoln St.
Lexington, MA 02421 USA
Please include your order number, if possible, or just make sure the name used for the purchase is clear on the package. Your refund will be issued upon receipt of your item.
If you don't want to go to the post office, I recommend pirateship.com to purchase / print a USPS First Class shipping label online. Shipping weight should be approximately 1lb 12 oz in a plastic mailer; perhaps a bit more if you use a box. Any sturdy re-used mailing envelope will work (e.g. Amazon padded mailer), as long as it does not have a Priority Mail or other USPS price-specific designation printed on it.
It doesn't happen often but it does unfortunately sometimes happen. If you received a defective product and would like a replacement, please send a photo and explanation of the issue to firstname.lastname@example.org so we can get you a replacement.
Orders are processed automatically after being placed, so unfortunately, it is not possible to cancel an order once it is placed. Please simply return unwanted items when they arrive.